We respect the privacy of your personal information and we strive to maintain the confidentiality of your personal information given by you through our website and mobile application (app). This Policy is applicable to all our website/app visitors or online service users.
IMPORTANT: By accessing our website or all mobile applications (app) accepted or authorised by Diners Club (Singapore) Pte Ltd (“Diners”) and any of its pages you are agreeing to the terms set out above.
This Policy is based on the Singapore Personal Data Protection Act 2012 ("PDPA") and all the associated regulations and guidelines as may from time to time be issued by the Personal Data Protection Commission ("PDPC") of Singapore. In jurisdictions outside of Singapore, Diners practices may be subject to different or more restrictive local laws.
For the purpose of carrying on the Diners business, including registration and administration of Diners related products and services (including relevant online services), you may be requested to provide personal data such as, but not limited to, the following, without which it may not be possible to satisfy your request:
You authorise Diners and our representatives to contact your bankers and any other source to obtain and verify any Personal Data about you as authorised or required by law.
When you visit our website/app, we may assign your computer/enabled device one or more "cookies." By accessing our website/app, you agree that we can place cookies on your computer/enabled device.
Most browsers and mobile applications automatically accept cookies, but you can modify your browser/application setting to decline cookies. Generally, you can remove these cookies by following directions provided in your Internet browser's/application’s "help" file. If you choose not to allow us to place a cookie on your computer/enabled device, you may be restricted from some services and some of the interactive features offered on our website/app may be similarly restricted or rendered inoperable.
You consent to the collection, use, disclosure and processing of your Personal Data and information relating to the Card Account and your use of the Card by us and any of our officers, employees, agents, contractors or service providers for any of the following purposes (collectively, the "Permitted Purposes"):
We will not use, disclose or process your Personal Data for purposes which are not stated above or for which we have not obtained your consent. If we wish to use, disclose or process your Personal Data for another purpose we will seek your prior written consent.
You consent to us collecting your personal data from our business partners and for such business partners to disclose your personal data to us for the purpose of managing and administrating any benefits you may enjoy as our cardholder.
We may disclose your Personal Data for the Permitted Purposes to a related corporation (as defined in the Companies Act); Diners Club International; any member of the Diners Club network; any credit bureau of which we are a member or subscriber and/or to any other members, subscribers or compliance committee of the credit bureau; any other person to whom disclosure is permitted or required by any law; and our third party service providers and agents (including our lawyers). Those recipients may be located in or outside Singapore. Without limitation to the generality of the foregoing, we are not responsible for any breach of confidentiality by any third party provider of any service associated with an Enabled Device or Digital Payment Service.
Our rights here shall be in addition to and shall not affect nor limit any of our rights of disclosure available pursuant to any statutory provision and in law and nothing herein is to be construed as limiting any of those other rights.
You have the right to opt out of receiving such marketing information. You can do so by writing to us, telephoning us or sending an e-mail to us at our address or number on our website/app. If you do not exercise your right to opt out of receiving such marketing information, you will be considered to have consented to the receiving of such marketing information and we may continue to provide such marketing information to you.
If you do not wish us to use or disclose your Personal Data for any of the above purposes, you may withdraw your consent at any time by giving written notice to us pursuant to the Personal Data Protection Act 2012. However, depending on the circumstances and the nature or extent of your withdrawal, the withdrawal of your consent may result in us not being able to provide services to you and we may terminate the Card/app Account.
If you wish to access, update or otherwise change or remove any information that you provide to us, please contact us at: firstname.lastname@example.org.
Diners keeps personal data as accurate, complete and up-to-date as necessary, taking into account its use and the interests of our customers. Where possible, we will validate data provided using generally accepted practices and guidelines. This includes the requests to see original documentation before we may use the personal data such as with Personal Identifiers and/or proof of address.
If you believe that any information we hold about you is incorrect you should advise us. Any information which we find to be incorrect will be corrected promptly.
We take reasonable steps to protect your personal data using measures appropriate to the sensitivity of the personal data in our custody or control, which include safeguards to protect against unauthorised access and use. These measures include computer safeguards and secured files and buildings. Our authorised employees, agents and service providers who require access to your personal data to perform their obligations will have access to your personal data.
Diners will retain your personal data only for as long as the purposes for which such data is collected or used (as notified to you) continues, or where necessary for our legal or business purposes. Thereafter, Diners will delete or destroy the personal data, or remove the means by which the data can be associated with you.
We may transfer personal data to our affiliates outside of Singapore. We have taken steps to ensure that appropriate levels of protection necessary to maintain the security and integrity of your personal data are in place and that any transferred data is processed only in accordance with the PDPA and any other applicable law.
It has always been a crucial part of our business operations to ensure that you are kept informed of the purposes for which any personal information we obtain from you may be collected, used, disclosed and/or otherwise processed by us. We have endeavoured to ensure that any of your personal information in our possession is used strictly for the intended purposes only.
In this regard, with the enactment of the Personal Data Protection Act 2012 (“PDPA”), you may write to us at any time at the below address if you would like details on the personal information we may hold about you or if you would like us to correct them:
Data Protection Office
Diners Club (Singapore) Pte Ltd
7500-E Beach Road #03-201 The Plaza Singapore 199595.